Auto-ID Service

Integer Solutions GmbH is a renowned provider of IT products and solutions related to marking, identification and tracking. Furthermore, we focus on services related to Auto ID and barcode systems, integrate up-to-date applications and hardware solutions into existing IT structures and offer sophisticated service and support services in all areas of the economy, such as logistics.
Barcode technologies, identification and logistics solutions are important components in a company’s value-creation chain. Only 100% functional logistics allow smooth processes and give a competitive edge. Malfunctions and downtimes result in delays or even loss in productivity. Together with our technology partners, we provide the perfect system for any application. Quality advice, flexibility and trustworthy cooperation are crucial to us.

Our experienced experts support projects with their extensive knowledge and years of experience. Through providing professional customer service and other services, we have a high degree of customer satisfaction. Based on your information, we design the integration of comprehensive solutions into your company processes and provide follow-up services, such as hotline support, on-site service and quick device repairs. The Integer Solutions GmbH service team provides a range of Auto-ID services to meet our own requirements for offering comprehensive solutions to our customers.

Our services:

• Individual service and maintenance agreements
• Service hotline and online support
• Repairs and maintenance in our service workshop (including third-party products, manufacturer-independent)
• Many years of Auto-ID experience
• Installation and configuration service
• Technical training

>>> Further information about our Auto-ID service workshop and our services. und unseren Serviceleistungen.

Start remote support

Service Hotline

Repair accompanying certificates

Please enclose a service note with your repair return per device.

Do you have a defect Auto-ID device and need help from a technician?

We provide a manufacturer-independent service for all devices and support products that were not purchased from us.

  • Barcod printer
  • Barcode scanner
  • Mobile data collection devices
  • Forklift terminals

>>> Send your device now to ourAuto-ID repairs workshop and receive an estimate of costs.

Consider Integer Solutions to be an extension of your company that can carry out any tasks to do with Auto-ID that you do not have the capacity manage.

  • We are happy to provide behind-the-scenes service and support with any Auto-ID issue
  • With our configuration services for end devices and barcode printers, we provide your company with valuable technical resources
  • We relieve you of time-consuming routine work such as charging batteries or installing software on end devices
  • We simplify the servicing, cataloguing and maintenance of your pool of devices

Integer Solutions provides you with the flexibility you need, as well as a broad range of corresponding service agreements.

  • On-site service

  • Individual service agreements

  • Service hotline and online support

  • Repairs and maintenance in our service workshop (including third-party products, manufacturer-independent)

  • Many years of Auto-ID experience

  • Installation and configuration service

  • Technical training